Streamline Your Grievance Redressal
A robust platform for citizens to lodge and track grievances, ensuring transparency and accountability in public service delivery.
Easy Grievance Filing
Submit your complaints and suggestions with a simple, intuitive form.
Real-time Tracking
Monitor the status of your grievances from submission to resolution.
Secure & Private
Your data and grievances are protected with industry-standard security measures.
Direct Communication
Engage directly with relevant authorities for faster resolution.
Swift Resolution
Designed for efficiency to ensure your concerns are addressed promptly.
Accessible Anywhere
Access the portal from any device, anytime, anywhere.
This portal made it incredibly easy to lodge my complaint and I was surprised by the quick response. Highly recommended!
Citizen Account
- File Grievances
- Track Status
- Direct Communication
- Email Notifications
Department Access
- Manage Grievances
- Assign & Delegate
- Reporting & Analytics
- Priority Support
Premium Support
- Dedicated Account Manager
- 24/7 Technical Support
- On-site Training
- Custom Integrations
Ready to Make a Difference?
Join thousands of citizens using PG Portal Clone to ensure their voices are heard and grievances are resolved.
PG Portal Clone
Welcome to PG Portal Dashboard
Total Complaints
Resolved Complaints
Pending Complaints
Quick Links
Access frequently used features.
Recent Complaints
Latest complaints filed by citizens.
| Complaint ID | Subject | Status | Date Filed |
|---|---|---|---|
| PG/2023/001 | Road Potholes | Pending | 2023-10-26 |
| PG/2023/002 | Water Supply Issue | Resolved | 2023-10-25 |
| PG/2023/003 | Electricity Outage | In Progress | 2023-10-24 |
Recent Updates & Announcements
Important news and policy changes.
A new policy framework has been introduced to streamline grievance redressal.
The portal will undergo maintenance on Nov 5th, 2023 from 10 PM to 2 AM IST.
Q3 2023 performance report is now available for public viewing.
Lodge Grievance
Submit Your Grievance
Please fill out the form below to lodge a new grievance.
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Filter Grievances
Search and filter your submitted grievances.
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My Grievances
List of all your submitted grievances.
| Grievance ID | Subject | Submission Date | Department | Status | Last Update |
|---|---|---|---|---|---|
| PG/2023/0001 | Delay in pension disbursement | 2023-01-15 | Ministry of Finance | In Progress | 2023-02-01 |
| PG/2023/0002 | Issue with railway ticket booking | 2023-01-20 | Ministry of Railways | Resolved | 2023-02-10 |
| PG/2023/0003 | Postal service complaint | 2023-01-25 | Department of Posts | Submitted | 2023-01-25 |
| PG/2023/0004 | Passport application delay | 2023-02-01 | Ministry of Home Affairs | In Progress | 2023-02-15 |
Public Grievances
Filter Public Grievances
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Grievances List
Browse publicly available grievances and their resolutions.
| ID | Grievance Type | Department | Subject | Status | Date Filed | Resolution |
|---|---|---|---|---|---|---|
| PG001 | Public Grievance | Ministry of Railways | Delay in train services | Resolved | 2023-01-15 | Issue addressed, services normalized. |
| PG002 | Public Grievance | Ministry of Finance | Tax refund delay | In Progress | 2023-02-20 | Under review by tax department. |
| PG003 | Public Grievance | Ministry of Home Affairs | Local area security concern | Pending | 2023-03-10 | Awaiting police report. |
| PG004 | Public Grievance | Ministry of Railways | Cleanliness issues at station | Resolved | 2023-03-01 | Cleaning drive conducted, station sanitized. |
My Profile
Personal Information
Manage your personal details and preferences.
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Total Complaints
Pending Complaints
Resolved Complaints
Total Users
Recent Complaints
Overview of the latest complaints submitted.
| Complaint ID | Subject | Status | Date |
|---|---|---|---|
| PG/2023/001 | Delay in service delivery | Pending | 2023-10-26 |
| PG/2023/002 | Incorrect information on website | Resolved | 2023-10-25 |
| PG/2023/003 | Issue with online payment | In Progress | 2023-10-24 |
| PG/2023/004 | Request for document | Pending | 2023-10-23 |
User Management
Manage portal users and their roles.
No users found.
Add New Admin
Create new administrator accounts.
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Recent Activity Log
Track recent actions by administrators.
Accessed dashboard and reviewed pending complaints.
Updated by Admin 'Jane Smith'.
Role: Complaint Manager. Created by Super Admin.
Manage Users
View, add, edit, and delete user accounts.
User Accounts
Manage all user accounts in the system.
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| User ID | Role | Status | Actions | |
|---|---|---|---|---|
| USR001 | john.doe@example.com | Admin | Active | Edit | Delete |
| USR002 | jane.smith@example.com | User | Inactive | Edit | Delete |
| USR003 | peter.jones@example.com | Moderator | Active | Edit | Delete |
| USR004 | alice.brown@example.com | User | Suspended | Edit | Delete |
Manage Departments
Search Departments
All Departments
List of all departments and their assigned heads.
| Department Name | Head of Department | Actions |
|---|---|---|
| Public Grievance Redressal | Dr. Anjali Sharma | Edit | Delete |
| Pension & Pensioners' Welfare | Mr. Rajesh Kumar | Edit | Delete |
| Administrative Reforms | Ms. Priya Singh | Edit | Delete |
| Public Enterprises | Dr. Vikram Mehta | Edit | Delete |
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